Job Description

Housekeeping Utility

-Minimum of 2 years housekeeping experience in preferably in an upscale hotel, resort, or cruise ship.

-Maintains cleanliness of public areas, crew areas, officer cabins, and restrooms (vacuuming, dusting, polishing, sanitizing, floor care, and waste removal).

-Provides cabin services including turn-down service, laundry/valet support, and luggage handling.

-Handles cleaning chemicals, equipment, and supplies, ensuring proper use, storage, and inventory control.

-Supports ship operations through embarkation/disembarkation duties, towel and umbrella distribution, wheelchair assistance, and requisition management.

-Ensures compliance with sanitation, public health, outbreak response, and company policies and procedures.

-Delivers excellent guest service, addresses concerns professionally, and maintains effective communication with guests and crew.

-Participates in training, teamwork, and onboarding of new staff while maintaining high performance standards.

-Assists with maintenance, reports equipment issues, minimizes waste, and promotes cost awareness.

-Upholds professionalism, confidentiality, grooming standards, and company code of conduct at all times.

-Performs additional duties as assigned by management

-Good English communication skills required.

-Additional language skills, particularly Spanish, are preferred.

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